James Spivey from Denison, TX
Our spring break last week was really good. Getting the motor home and staying at Grapevine lake was very nice. Everything was restful and easy to setup and get going. We will not have any trouble going â€œfull timeâ€ in June after we retire. Thanks for making the process as easy as it was. Your dealership and people are very helpful and the no pressure concept is a welcome relief to the methods used by other places we shopped. We shopped and compared nationwide for similar homes and your price and options were the best. And it seemed that your selection was only the better quality brands and units which still had a lot of life left to them. I will continue to refer my friends who are looking to browse your website first.
Bill and Karon Rhoades from Mount Vernon, TX
Heartfelt thanks to the BEST RV dealership in Texas.
You have an incredible, first-class staff and Bill and I appreciate everything you did for us.
Will definitely be back when trade-in time rolls around.
Bill and Karon Rhoades
Mike and Phyllis Irvine from Fairview, TX
I wanted to write this to you to show other customers just how special you and your crew are for anyone looking for a Motorhome or any type of RVs. I want people to know just what kind of family oriented special place you have there.
We can't thank you enough for all the help you have been to us even at this late date after our Motorhome purchase. You are a real angle and everyone at Professional RV Sales have treated Phyllis and I like family since the first day we came there. We have praised you guys to everyone we have met in the RV/Motorhome community and to people who are just considering an RV. More importantly we feel like we have made a few friends at your place that will go long into the future. We would literally come to you for any future Motorhome purchase even if we lived on the southern tip of SouthAmerica. (Then we would move back to North America the next day. LOL !)
We knew right away that you and the rest of your crew there are our kind of people the second we met you and also, like we have told you before, that you were the ones we wanted to deal with because of your down home honesty friendly atmosphere and open transparency on everything you do.
The bottom line is that after visiting literally over two dozen other dealerships, we knew within 5 minutes after we met with you that we found the right place. It's kind of funny in that at first you had just sold a bunch of Motorhomes and didn't quite have the Motorhome with the equipment and price range we were looking for also with the special requirements Phyllis needed. Another way of saying it we needed a $200,000 Motorhome for less than a $100,000 price tag. LOL. So when we visited other dealers and found something close to what we wanted, ( not necessarily price of course) we immediately asked them if they could some how trade it with Professional RV Sales so we could ultimately and buy it from you. Boy did we get some raised eyebrows on those questions. LOL ! Ultimately and amazingly and astoundingly your crew found one perfect for us in every way and did a lot of work on our many special requests which we know many of them you didn't euven bother to charge us for the labor. It just doesn't get any better than that. It was a little later model but it only had 10,000 total driven miles on it and was still brand new inside and out. Many things inside never even had the plastic wrapping taken off yet and even some fixtures had never been mounted. Now it looks, drives, rides and has all the options and many more than a brand new one at a substantially reduced price. You always said you would come through for us but you just blew us away with what you found at the price that you quoted.
It's really hard these days to find real honest people doing business in the rolling stock business like cars, RVs, trailers, etc. it's unfortunate but true. Every single Motorhome dealer we met, and I mean literally around 30 of them with exception of one guy who just sold consignments from his farm, were just out to get as much cash out of my pocket and many wouldn't even discuss doing maintenance on what the sold like the so called biggest dealer in America just south of Dallas. They advertise all over the web. Most also tell you that you get what they sell "as is" and completely leave any inspection up to the buyer which costs a minimum of $300 and then what ever he finds wrong is completely your problem including in many cases safety issues which are illegal here and many other states.
When we found Professional RV Sales it was like finding an oasis in the middle of the desert but much better.
Phyllis and I hope we remain friends for a long time to come. If we can ever do anything for you don't hesitate to ask.
Love and all that mushy stuff,
Mike & Phyllis Irvine
John Griffith from Ft. Worth, TX
I am taking the opportunity to praise your great Sales, Finance and Service staff and express my appreciation for a great sales experience. The entire process, from my initial contact with Butch at the Ft. Worth RV Show, through the follow-up contact with Ron Olsen at your dealership, and ending with Paul's delivery of the unit was an enjoyable, friendly experience. Never once did I feel pressured into buying. Everyone was courteous, helpful and most of all, respectful of my wishes. Your dealership is appropriately named. Again, thank you and I look forward to the same treatment during any future warranty or service experiences.
John J. Griffith
Eunice Williams from Dallas, TX
Dear Friends at Professional Sales RV,
Thanks for all your special care from Ron (salesman) to the family. I love the RV I purchased and as I've said before, it is perfect for my three little Maltese dogs and me.
It could not have been a more pleasant experience and you all have my "Heartfelt Thanks"!
Hope to see you soon - bought the TVs today!
P.S. Dawn - the cakes were delicious!!!!
J. Hale from Texas
Having been a customer of Professional RV for the past 5 years they have always exceeded my expectations. I have worked with many RV dealers over the years but no one has ever come close to Professional RV in Colleyville, TX. Expertise, courtesy,timeliness and promises that mean something define Professional. Not only did I get a great deal on a Newmar product but I have made lifetime friends. Call me anytime for a reference. John Hale 972-241-1820
E & C from Maryland
"What a fantastic experience!!! I found my new coach on line, contacted Neal and began the process. From the moment I spoke to Neal and the rest of the family (Dawn, Darcy, Ron, Howard and Memo) I felt like part of the Professional Sales RV family and they treated me that way when I arrived! This was by far the easiest and most pleasant RV purchasing experience I have ever had! They kept their word, delivered on their promises, the coach was as advertised and they even gave me a technician (Memo) for the day to walk me through the operation of the coach. If I pointed out something Memo and his team immediately took care of it. Not only did they allow me to spend the night on the lot (water and electricity included) Neal even offered me the use of their car so I could get around that evening. While I did not take him up on his offer, the mere fact that it was extended was simply awesome. What other dealer do you know that would make such an offer - none. So, if you are looking for a quality RV from an honest and faith based company, this is the place to go. They made me an honest offer on my trade, kept their word and delivered on every promise made to me and my bride! While the trip to Colleyville was over 1300 miles from Maryland to make the purchase it was well worth it! Thanks Neal, Dawn, Darcy, Ron, Memo and the entire Professional Sales RV Team!!
E&C – Maryland
Richard and Karen Pena from San Antonio, TX
Dear Mr. Arnold Nelson,
Was a pleasure meeting you week before last when we stopped on our road trip for our first service. I realized we had not properly expressed our gratitude for such a wonderful motor home purchase experience - from Ron guiding us through a major purchase to Chris Jr. who was great and took his after-hour personnel time to even assist us. This was above the call of duty and much appreciated. Now, to your service! From the first moment of our rather frantic call to you on the road, your team treated us with great care and prompt attention. In particular, Stan and Chris Jr. were fantastic. DeWayne, too, in coordinating our "walk-in" work was nothing but stellar. We can't thank you all enough for making our purchase and our life with our 2011 Canyon Star such a delight. We will be back!!!
Richard and Karen Pena
Geo. and Rosemary Janvier from N. Richland Hills, TX
I would like to take the opportunity to thank the entire staff of Professional Sales RV for twenty years of service they have given Rosemary and I. Every time we have gone into Professional Sales RV for service or sales we are treated as a member of the family.
Being a family owned business that just makes a person feel good.
We just purchased our fourth motor home from them.
Rosemary and I are very cautious about who we recommend to people we know or people we meet, but neither of us have a problem recommending Professional Sales RV when someone has a problem that needs attention or are looking to buy a motor home.
Rob & Patricia Sachs from N/A
Patricia and I wanted to sincerely thank you, Dawn, Ron and all your co-workers for the wonderful, gracious, courteous, and truly professional (as your name implies!) service-interaction with us. In this present era, it's refreshing, somewhat unique and encouraging that there still is a business like yours that goes well beyond that "extra mile" to satisfy and accommodate your clients interests and needs. Your true empathy and continuing cooperation is appreciated. We absolutely love our Windsport. Major kudos-accolades to all!
Cordially and best regards,
Rob & Patricia Sachs
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