Mr. Ray Jennings from El Paso, TX
Vietnam Veteran who served two tours of duty.
May 4, 2009
"Freedom is not free, there is a price"
To Neal & Dawn of Professional Sales RV,
Thank each of you for your honesty, professionalism and positive attitude. This makes the seventh RV I have purchased and you two were the best.
Patricia and I wanted to sincerely thank you, Dawn, Ron and all your co-workers for the wonderful, gracious, courteous, and truly professional (as your name implies!) service-interaction with us. In this present era, it's refreshing, somewhat unique and encouraging that there still is a business like yours that goes well beyond that "extra mile" to satisfy and accommodate your clients interests and needs. Your true empathy and continuing cooperation is appreciated. We absolutely love our Windsport. Major kudos-accolades to all!
Cordially and best regards,
Rob & Patricia Sachs
J. Hale from Texas
Having been a customer of Professional RV for the past 5 years they have always exceeded my expectations. I have worked with many RV dealers over the years but no one has ever come close to Professional RV in Colleyville, TX. Expertise, courtesy,timeliness and promises that mean something define Professional. Not only did I get a great deal on a Newmar product but I have made lifetime friends. Call me anytime for a reference. John Hale 972-241-1820
Susie and Jack Edwards from Odessa, TX
Wanted to let you all know what a pleasurable experience it was doing business with y'all. We will definitely be doing more business with you as the need arises. Everyone there was extremely nice. Thank you again.
Susie and Jack Edwards
Bart and Cheryl Harris from Conroe, TX
I am a big believer in fate and I truly believe fate brought us to you and the wonderful people of Professional Sales RV.
You have made this whole experience stress free and enjoyable. We never felt pressured or rushed in anyway which gave us a chance to make an informed decision in purchasing our Canyon Star 3920.
We want to thank you in particular for your patients and help. Lord knows I am a pain and not the most patient person.
Thank you Neal!
Bart and Chery
Jerry and Linda Godfrey from Early, TX
Attention Dawn Cass:
Thank you so much for getting the license registration sticker to us and also the water filter.
You with Ron Olsen and all the shop personnel acted in a very professional manner in the purchase of our motor home and outfitting our tow vehicle.
Your attention to our needs is much appreciated. We will highly recommend you to our friends.
Thanks again and God Bless,
Jerry and Linda Godfrey
Eunice Williams from Dallas, TX
Dear Friends at Professional Sales RV,
Thanks for all your special care from Ron (salesman) to the family. I love the RV I purchased and as I've said before, it is perfect for my three little Maltese dogs and me.
It could not have been a more pleasant experience and you all have my "Heartfelt Thanks"!
Hope to see you soon - bought the TVs today!
P.S. Dawn - the cakes were delicious!!!!
Gary Robben from Flower Mound, TX
Picked up our '05 Sun Voyager last week after the "towing stuff" was added to it and our HHR, and the four tires were installed.
A short note to let you know that DeWayne, Kim, Memo, Chris and two other guys were just great with what they did, complete instructions/advice and being extremely helpful thru the whole order/install process. Everyone went to great lengths to help us. Thanks to them and you, for the tire deal. You have a professional outfit and I'll always use them and give good references.
Richard and Karen Pena from San Antonio, TX
Dear Mr. Arnold Nelson,
Was a pleasure meeting you week before last when we stopped on our road trip for our first service. I realized we had not properly expressed our gratitude for such a wonderful motor home purchase experience - from Ron guiding us through a major purchase to Chris Jr. who was great and took his after-hour personnel time to even assist us. This was above the call of duty and much appreciated. Now, to your service! From the first moment of our rather frantic call to you on the road, your team treated us with great care and prompt attention. In particular, Stan and Chris Jr. were fantastic. DeWayne, too, in coordinating our "walk-in" work was nothing but stellar. We can't thank you all enough for making our purchase and our life with our 2011 Canyon Star such a delight. We will be back!!!
Richard and Karen Pena
Chuck Weber from Redlands, CA
I just wanted to let you know I made it home last evening. The motorhome ran great, I averaged 13.4 MPG (23' class C, 6.0 Chevy Vortec), 60-62 MPH, with the A/C on, using the cruise control. Very happy with the mileage. Everything worked great. Your directions to I-20 were much appreciated.
I found the new sewer and water hoses- and with the full tank of gas and LP, along with the check of the RV, I can honestly say you guys are a class act. Neal, you went above and beyond what I expected. I will write some internet reviews outlining my experience later this weekend.
We love the motorhome!
Take care, and have a great weekend.
Michael Costello from Salt Lake City, UT
Ron, I wanted to say thank you for the great experience we had buying our Airstream. Still two days later, my wife & I were still remarking at how clean the RV was, and how well everything worked. My wife kept telling our friends how your guys fixed any problem and made sure everything was right. There was a broken hinge on a lid that they fixed, and it looks like new. They even found dirt on the awning, and took the time to clean it off. Your company really impressed us. Thank you.
Roma and Berney Bowman from Watauga, TX
About ten years ago my husband and I bought our first motorhome from Professional Sales RV. We have been a camping family for at least 45 years. Our first motorhome was a Gulf Stream Sport which we enjoyed for a little over a year at which time we went to the RV show. We went to the Professional Sales display as we had all repair and maintenance work done by them on our Gulf Stream. In so doing they showed us a Georgie Boy which had two slide-outs on it. We both fell in love with it and before we left the show we had traded our Gulf Stream with the help of Arnie and his family. No more RV shows were allowed for six years.
During that time we enjoyed our new home but with a knee operation and my husbands weight problem we decided to look for an island bed as I could no longer make the bed. We went back to Professional Sales and Arnie and his family helped us in to a Newmar Bay Star. If you want to be treated like family this is the place to do business. Purchasing and maintenance and repairs, this is the place to go.
Roma and Berney
Geo. and Rosemary Janvier from N. Richland Hills, TX
I would like to take the opportunity to thank the entire staff of Professional Sales RV for twenty years of service they have given Rosemary and I. Every time we have gone into Professional Sales RV for service or sales we are treated as a member of the family.
Being a family owned business that just makes a person feel good.
We just purchased our fourth motor home from them.
Rosemary and I are very cautious about who we recommend to people we know or people we meet, but neither of us have a problem recommending Professional Sales RV when someone has a problem that needs attention or are looking to buy a motor home.
Bill and Karon Rhoades from Mount Vernon, TX
Heartfelt thanks to the BEST RV dealership in Texas.
You have an incredible, first-class staff and Bill and I appreciate everything you did for us.
Will definitely be back when trade-in time rolls around.
Bill and Karon Rhoades
Terry Siegrist from Ft. Worth, TX
We are pleased to be a part of the Professional Sales RV Family of customers. Everyone there was very helpful in helping us find the Dream Motor Home for us. We love our Georgie Boy Cruise Master, and could not be happier because we bought it through Professional Sales RV.
Terry and Dianna Siegrist
Cindy Shelton from Grapevine, TX
Thank you for taking care of our battery problem in such a quick manner. Once again you and your staff prove that there are still companies that give excellent service and stand behind what they sell! I will always recommend Professional Sales RV to anyone wanting RV's. Please let your staff know how much we appreciate them.
Richard and Cindy Shelton
Chris Helmke from Port Allen, LA
Neal, Penn, Dawn, Arnie, Joyce and Staff,
Just wanted to say how much we appreciate everything you did to get us back on our feet. You all have warmed our hearts and helped us get through this horrifying experience. I don't know if Katrina or dealing with FEMA and the insurance companies was worse. It is a very slow process but it seems the time is flying by because of knowing such special friends like you.
Thanks for everything.
Chris, Kerri and Cody Helmke
T.G. Rand from Tampa Bay, FL
Dear Arnie, Neal, Dean and the entire staff,
I would like to thank you for the wonderful gift and for your thought on my retirement. I always valued you as an excellent dealer and I wish you and your team much success in the future.
Felix and Margie Blanchet from Avinger, TX
Neal and Dean,
We're sorry we didn't get to visit with you while we were there yesterday, we were anxious to head home before the storms.
We have spent most of today checking all the repairs completed on the motor home and loading it up. We are thrilled with the results!
We would like to commend DeWayne and Steve for an absolutely outstanding job. They were given a mighty big task.
A great big THANK YOU VERY MUCH to everyone at Professional Sales RV that has assisted us since we purchased our motor home.
Felix and Margie Blanchet
John Clapper from Saginaw, TX
Good service is hard to find!
I recently dropped my 2004 Dutch Star motor home off for an extended warranty claim and was "blown away" at the exemplary work performed.
The motor home had developed cracks along the edge of the shower pan requiring replacing the existing shower enclosure. To remove it, the bathroom vanity and windshield were removed to get the old shower enclosure out and the new one in. When Doug, the head service tech performed a completion of work walk through with me, he exlained to me what he had done. I learned he had corrected damage done to the shower door by the first owners, had installed water shut off valves inside the vanity to protect from possible future water leaks, installed additional support under the shower base and fonally, noticed that one of the ceramic tiles that extended under the shower base was cracked and took it upon himself to replace it. So in addition to the spectacular work done on the on the shower enclosure replacement, the additional tasks Doug performed may not have been provided by other service agencies.
This is "above and beyond" the call of duty. Everyone in the Service Department from Steve, DeWayne, Memo, Doug and the entire staff of techs can be very proud of the work they do and did for me.
This is yet another reason to purchase from this fine company - service after the sale is not always the pleasant experience we would like it to be. I really appreciate this service department.
John Griffith from Ft. Worth, TX
I am taking the opportunity to praise your great Sales, Finance and Service staff and express my appreciation for a great sales experience. The entire process, from my initial contact with Butch at the Ft. Worth RV Show, through the follow-up contact with Ron Olsen at your dealership, and ending with Paul's delivery of the unit was an enjoyable, friendly experience. Never once did I feel pressured into buying. Everyone was courteous, helpful and most of all, respectful of my wishes. Your dealership is appropriately named. Again, thank you and I look forward to the same treatment during any future warranty or service experiences.
John J. Griffith
Jack Patterson from Ft. Worth, TX
We are on the road again, currently in Ohio watching the leaves turn into beautiful colors of yellow, orange, amber and red.
I wanted to take this time to thank you and the entire team at Professional Sales RV for making all of our travel experiences better than we could have hoped.
You know our history with other RV dealers and how disappointed we have been.
The Dutch Star is like driving a 37' sports car with the power to climb the mountains of Colorado with ease. The handling with the "Comfort Drive", power and style is beyond any of the "me too" units we have owned in the past.
Your sales department and the personal service we receive from DeWayne and Steve is above and beyond.
Thanks again for the great sales and service experience you have given us.
C. Barba from Alabama
I wanted to say thank-you to you your staff and especially Dawn and Darcy. You guys made our entire experience great. We love our "new to us" Mountain Aire and look forward to many happy miles. You have made a customer for life and I'm going to recommend your dealership to everyone I meet that is looking for a quality RV from a quality dealership.
James Spivey from Denison, TX
Our spring break last week was really good. Getting the motor home and staying at Grapevine lake was very nice. Everything was restful and easy to setup and get going. We will not have any trouble going “full time” in June after we retire. Thanks for making the process as easy as it was. Your dealership and people are very helpful and the no pressure concept is a welcome relief to the methods used by other places we shopped. We shopped and compared nationwide for similar homes and your price and options were the best. And it seemed that your selection was only the better quality brands and units which still had a lot of life left to them. I will continue to refer my friends who are looking to browse your website first.