Felix and Margie Blanchet from Avinger, TX
Neal and Dean,
We're sorry we didn't get to visit with you while we were there yesterday, we were anxious to head home before the storms.
We have spent most of today checking all the repairs completed on the motor home and loading it up. We are thrilled with the results!
We would like to commend DeWayne and Steve for an absolutely outstanding job. They were given a mighty big task.
A great big THANK YOU VERY MUCH to everyone at Professional Sales RV that has assisted us since we purchased our motor home.
Felix and Margie Blanchet
Mr. Ray Jennings from El Paso, TX
Vietnam Veteran who served two tours of duty.
May 4, 2009
"Freedom is not free, there is a price"
To Neal & Dawn of Professional Sales RV,
Thank each of you for your honesty, professionalism and positive attitude. This makes the seventh RV I have purchased and you two were the best.
Eunice Williams from Dallas, TX
Dear Friends at Professional Sales RV,
Thanks for all your special care from Ron (salesman) to the family. I love the RV I purchased and as I've said before, it is perfect for my three little Maltese dogs and me.
It could not have been a more pleasant experience and you all have my "Heartfelt Thanks"!
Hope to see you soon - bought the TVs today!
P.S. Dawn - the cakes were delicious!!!!
John Griffith from Ft. Worth, TX
I am taking the opportunity to praise your great Sales, Finance and Service staff and express my appreciation for a great sales experience. The entire process, from my initial contact with Butch at the Ft. Worth RV Show, through the follow-up contact with Ron Olsen at your dealership, and ending with Paul's delivery of the unit was an enjoyable, friendly experience. Never once did I feel pressured into buying. Everyone was courteous, helpful and most of all, respectful of my wishes. Your dealership is appropriately named. Again, thank you and I look forward to the same treatment during any future warranty or service experiences.
John J. Griffith
Terry Siegrist from Ft. Worth, TX
We are pleased to be a part of the Professional Sales RV Family of customers. Everyone there was very helpful in helping us find the Dream Motor Home for us. We love our Georgie Boy Cruise Master, and could not be happier because we bought it through Professional Sales RV.
Terry and Dianna Siegrist
John Clapper from Saginaw, TX
Good service is hard to find!
I recently dropped my 2004 Dutch Star motor home off for an extended warranty claim and was "blown away" at the exemplary work performed.
The motor home had developed cracks along the edge of the shower pan requiring replacing the existing shower enclosure. To remove it, the bathroom vanity and windshield were removed to get the old shower enclosure out and the new one in. When Doug, the head service tech performed a completion of work walk through with me, he exlained to me what he had done. I learned he had corrected damage done to the shower door by the first owners, had installed water shut off valves inside the vanity to protect from possible future water leaks, installed additional support under the shower base and fonally, noticed that one of the ceramic tiles that extended under the shower base was cracked and took it upon himself to replace it. So in addition to the spectacular work done on the on the shower enclosure replacement, the additional tasks Doug performed may not have been provided by other service agencies.
This is "above and beyond" the call of duty. Everyone in the Service Department from Steve, DeWayne, Memo, Doug and the entire staff of techs can be very proud of the work they do and did for me.
This is yet another reason to purchase from this fine company - service after the sale is not always the pleasant experience we would like it to be. I really appreciate this service department.
Chris Helmke from Port Allen, LA
Neal, Penn, Dawn, Arnie, Joyce and Staff,
Just wanted to say how much we appreciate everything you did to get us back on our feet. You all have warmed our hearts and helped us get through this horrifying experience. I don't know if Katrina or dealing with FEMA and the insurance companies was worse. It is a very slow process but it seems the time is flying by because of knowing such special friends like you.
Thanks for everything.
Chris, Kerri and Cody Helmke
Geo. and Rosemary Janvier from N. Richland Hills, TX
I would like to take the opportunity to thank the entire staff of Professional Sales RV for twenty years of service they have given Rosemary and I. Every time we have gone into Professional Sales RV for service or sales we are treated as a member of the family.
Being a family owned business that just makes a person feel good.
We just purchased our fourth motor home from them.
Rosemary and I are very cautious about who we recommend to people we know or people we meet, but neither of us have a problem recommending Professional Sales RV when someone has a problem that needs attention or are looking to buy a motor home.
Jack Patterson from Ft. Worth, TX
We are on the road again, currently in Ohio watching the leaves turn into beautiful colors of yellow, orange, amber and red.
I wanted to take this time to thank you and the entire team at Professional Sales RV for making all of our travel experiences better than we could have hoped.
You know our history with other RV dealers and how disappointed we have been.
The Dutch Star is like driving a 37' sports car with the power to climb the mountains of Colorado with ease. The handling with the "Comfort Drive", power and style is beyond any of the "me too" units we have owned in the past.
Your sales department and the personal service we receive from DeWayne and Steve is above and beyond.
Thanks again for the great sales and service experience you have given us.
Joe Chaney from N/A
As a first time RV buyer I would like to commend the entire staff at Professional Sales RV. Starting with the sales department, they made the actual purchase a pleasant experience. The delivery department spent a couple of hours with me showing me how everything works, (remember this is my first). Service after the sale is what I really want to brag about, every time I call they are quick to address my concerns. Appointments are always on time and all repairs are accomplished skillfully and properly. I have yet to go back for the same repair. I purchased a Four Winds Siesta which I have enjoyed and with Professional Sales RV's help I should have many years of enjoyment.
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