Mike and Phyllis Irvine from Fairview, TX
I wanted to write this to you to show other customers just how special you and your crew are for anyone looking for a Motorhome or any type of RVs. I want people to know just what kind of family oriented special place you have there.
We can't thank you enough for all the help you have been to us even at this late date after our Motorhome purchase. You are a real angle and everyone at Professional RV Sales have treated Phyllis and I like family since the first day we came there. We have praised you guys to everyone we have met in the RV/Motorhome community and to people who are just considering an RV. More importantly we feel like we have made a few friends at your place that will go long into the future. We would literally come to you for any future Motorhome purchase even if we lived on the southern tip of SouthAmerica. (Then we would move back to North America the next day. LOL !)
We knew right away that you and the rest of your crew there are our kind of people the second we met you and also, like we have told you before, that you were the ones we wanted to deal with because of your down home honesty friendly atmosphere and open transparency on everything you do.
The bottom line is that after visiting literally over two dozen other dealerships, we knew within 5 minutes after we met with you that we found the right place. It's kind of funny in that at first you had just sold a bunch of Motorhomes and didn't quite have the Motorhome with the equipment and price range we were looking for also with the special requirements Phyllis needed. Another way of saying it we needed a $200,000 Motorhome for less than a $100,000 price tag. LOL. So when we visited other dealers and found something close to what we wanted, ( not necessarily price of course) we immediately asked them if they could some how trade it with Professional RV Sales so we could ultimately and buy it from you. Boy did we get some raised eyebrows on those questions. LOL ! Ultimately and amazingly and astoundingly your crew found one perfect for us in every way and did a lot of work on our many special requests which we know many of them you didn't euven bother to charge us for the labor. It just doesn't get any better than that. It was a little later model but it only had 10,000 total driven miles on it and was still brand new inside and out. Many things inside never even had the plastic wrapping taken off yet and even some fixtures had never been mounted. Now it looks, drives, rides and has all the options and many more than a brand new one at a substantially reduced price. You always said you would come through for us but you just blew us away with what you found at the price that you quoted.
It's really hard these days to find real honest people doing business in the rolling stock business like cars, RVs, trailers, etc. it's unfortunate but true. Every single Motorhome dealer we met, and I mean literally around 30 of them with exception of one guy who just sold consignments from his farm, were just out to get as much cash out of my pocket and many wouldn't even discuss doing maintenance on what the sold like the so called biggest dealer in America just south of Dallas. They advertise all over the web. Most also tell you that you get what they sell "as is" and completely leave any inspection up to the buyer which costs a minimum of $300 and then what ever he finds wrong is completely your problem including in many cases safety issues which are illegal here and many other states.
When we found Professional RV Sales it was like finding an oasis in the middle of the desert but much better.
Phyllis and I hope we remain friends for a long time to come. If we can ever do anything for you don't hesitate to ask.
Love and all that mushy stuff,
Mike & Phyllis Irvine
Gary Robben from Flower Mound, TX
Picked up our '05 Sun Voyager last week after the "towing stuff" was added to it and our HHR, and the four tires were installed.
A short note to let you know that DeWayne, Kim, Memo, Chris and two other guys were just great with what they did, complete instructions/advice and being extremely helpful thru the whole order/install process. Everyone went to great lengths to help us. Thanks to them and you, for the tire deal. You have a professional outfit and I'll always use them and give good references.
Susie and Jack Edwards from Odessa, TX
Wanted to let you all know what a pleasurable experience it was doing business with y'all. We will definitely be doing more business with you as the need arises. Everyone there was extremely nice. Thank you again.
Susie and Jack Edwards
Chris Helmke from Port Allen, LA
Neal, Penn, Dawn, Arnie, Joyce and Staff,
Just wanted to say how much we appreciate everything you did to get us back on our feet. You all have warmed our hearts and helped us get through this horrifying experience. I don't know if Katrina or dealing with FEMA and the insurance companies was worse. It is a very slow process but it seems the time is flying by because of knowing such special friends like you.
Thanks for everything.
Chris, Kerri and Cody Helmke
Cindy Shelton from Grapevine, TX
Thank you for taking care of our battery problem in such a quick manner. Once again you and your staff prove that there are still companies that give excellent service and stand behind what they sell! I will always recommend Professional Sales RV to anyone wanting RV's. Please let your staff know how much we appreciate them.
Richard and Cindy Shelton
T.G. Rand from Tampa Bay, FL
Dear Arnie, Neal, Dean and the entire staff,
I would like to thank you for the wonderful gift and for your thought on my retirement. I always valued you as an excellent dealer and I wish you and your team much success in the future.
Terry Siegrist from Ft. Worth, TX
We are pleased to be a part of the Professional Sales RV Family of customers. Everyone there was very helpful in helping us find the Dream Motor Home for us. We love our Georgie Boy Cruise Master, and could not be happier because we bought it through Professional Sales RV.
Terry and Dianna Siegrist
Roma and Berney Bowman from Watauga, TX
About ten years ago my husband and I bought our first motorhome from Professional Sales RV. We have been a camping family for at least 45 years. Our first motorhome was a Gulf Stream Sport which we enjoyed for a little over a year at which time we went to the RV show. We went to the Professional Sales display as we had all repair and maintenance work done by them on our Gulf Stream. In so doing they showed us a Georgie Boy which had two slide-outs on it. We both fell in love with it and before we left the show we had traded our Gulf Stream with the help of Arnie and his family. No more RV shows were allowed for six years.
During that time we enjoyed our new home but with a knee operation and my husbands weight problem we decided to look for an island bed as I could no longer make the bed. We went back to Professional Sales and Arnie and his family helped us in to a Newmar Bay Star. If you want to be treated like family this is the place to do business. Purchasing and maintenance and repairs, this is the place to go.
Roma and Berney
Bill and Karon Rhoades from Mount Vernon, TX
Heartfelt thanks to the BEST RV dealership in Texas.
You have an incredible, first-class staff and Bill and I appreciate everything you did for us.
Will definitely be back when trade-in time rolls around.
Bill and Karon Rhoades
Kathleen Kinyon from Round Rock, TX
To all at Professional Sales,
Bert and I would like to thank you all for the fantastic service you provided us when purchasing our new motorhome. You all truly went above and beyond.
We would highly recommend anyone looking to purchase a motorhome do it with you.
Kathleen and Burt Kinyon
Round Rock, TX
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