John Clapper from Saginaw, TX
Good service is hard to find!
I recently dropped my 2004 Dutch Star motor home off for an extended warranty claim and was "blown away" at the exemplary work performed.
The motor home had developed cracks along the edge of the shower pan requiring replacing the existing shower enclosure. To remove it, the bathroom vanity and windshield were removed to get the old shower enclosure out and the new one in. When Doug, the head service tech performed a completion of work walk through with me, he exlained to me what he had done. I learned he had corrected damage done to the shower door by the first owners, had installed water shut off valves inside the vanity to protect from possible future water leaks, installed additional support under the shower base and fonally, noticed that one of the ceramic tiles that extended under the shower base was cracked and took it upon himself to replace it. So in addition to the spectacular work done on the on the shower enclosure replacement, the additional tasks Doug performed may not have been provided by other service agencies.
This is "above and beyond" the call of duty. Everyone in the Service Department from Steve, DeWayne, Memo, Doug and the entire staff of techs can be very proud of the work they do and did for me.
This is yet another reason to purchase from this fine company - service after the sale is not always the pleasant experience we would like it to be. I really appreciate this service department.
C. Barba from Alabama
I wanted to say thank-you to you your staff and especially Dawn and Darcy. You guys made our entire experience great. We love our "new to us" Mountain Aire and look forward to many happy miles. You have made a customer for life and I'm going to recommend your dealership to everyone I meet that is looking for a quality RV from a quality dealership.
Felix and Margie Blanchet from Avinger, TX
Neal and Dean,
We're sorry we didn't get to visit with you while we were there yesterday, we were anxious to head home before the storms.
We have spent most of today checking all the repairs completed on the motor home and loading it up. We are thrilled with the results!
We would like to commend DeWayne and Steve for an absolutely outstanding job. They were given a mighty big task.
A great big THANK YOU VERY MUCH to everyone at Professional Sales RV that has assisted us since we purchased our motor home.
Felix and Margie Blanchet
Eunice Williams from Dallas, TX
Dear Friends at Professional Sales RV,
Thanks for all your special care from Ron (salesman) to the family. I love the RV I purchased and as I've said before, it is perfect for my three little Maltese dogs and me.
It could not have been a more pleasant experience and you all have my "Heartfelt Thanks"!
Hope to see you soon - bought the TVs today!
P.S. Dawn - the cakes were delicious!!!!
J. Hale from Texas
Having been a customer of Professional RV for the past 5 years they have always exceeded my expectations. I have worked with many RV dealers over the years but no one has ever come close to Professional RV in Colleyville, TX. Expertise, courtesy,timeliness and promises that mean something define Professional. Not only did I get a great deal on a Newmar product but I have made lifetime friends. Call me anytime for a reference. John Hale 972-241-1820
Bill and Karon Rhoades from Mount Vernon, TX
Heartfelt thanks to the BEST RV dealership in Texas.
You have an incredible, first-class staff and Bill and I appreciate everything you did for us.
Will definitely be back when trade-in time rolls around.
Bill and Karon Rhoades
Chuck Weber from Redlands, CA
I just wanted to let you know I made it home last evening. The motorhome ran great, I averaged 13.4 MPG (23' class C, 6.0 Chevy Vortec), 60-62 MPH, with the A/C on, using the cruise control. Very happy with the mileage. Everything worked great. Your directions to I-20 were much appreciated.
I found the new sewer and water hoses- and with the full tank of gas and LP, along with the check of the RV, I can honestly say you guys are a class act. Neal, you went above and beyond what I expected. I will write some internet reviews outlining my experience later this weekend.
We love the motorhome!
Take care, and have a great weekend.
Cindy Shelton from Grapevine, TX
Thank you for taking care of our battery problem in such a quick manner. Once again you and your staff prove that there are still companies that give excellent service and stand behind what they sell! I will always recommend Professional Sales RV to anyone wanting RV's. Please let your staff know how much we appreciate them.
Richard and Cindy Shelton
Chris Helmke from Port Allen, LA
Neal, Penn, Dawn, Arnie, Joyce and Staff,
Just wanted to say how much we appreciate everything you did to get us back on our feet. You all have warmed our hearts and helped us get through this horrifying experience. I don't know if Katrina or dealing with FEMA and the insurance companies was worse. It is a very slow process but it seems the time is flying by because of knowing such special friends like you.
Thanks for everything.
Chris, Kerri and Cody Helmke
Terry Siegrist from Ft. Worth, TX
We are pleased to be a part of the Professional Sales RV Family of customers. Everyone there was very helpful in helping us find the Dream Motor Home for us. We love our Georgie Boy Cruise Master, and could not be happier because we bought it through Professional Sales RV.
Terry and Dianna Siegrist
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