C. Barba from Alabama
I wanted to say thank-you to you your staff and especially Dawn and Darcy. You guys made our entire experience great. We love our "new to us" Mountain Aire and look forward to many happy miles. You have made a customer for life and I'm going to recommend your dealership to everyone I meet that is looking for a quality RV from a quality dealership.
Gary Robben from Flower Mound, TX
Picked up our '05 Sun Voyager last week after the "towing stuff" was added to it and our HHR, and the four tires were installed.
A short note to let you know that DeWayne, Kim, Memo, Chris and two other guys were just great with what they did, complete instructions/advice and being extremely helpful thru the whole order/install process. Everyone went to great lengths to help us. Thanks to them and you, for the tire deal. You have a professional outfit and I'll always use them and give good references.
Kathleen Kinyon from Round Rock, TX
To all at Professional Sales,
Bert and I would like to thank you all for the fantastic service you provided us when purchasing our new motorhome. You all truly went above and beyond.
We would highly recommend anyone looking to purchase a motorhome do it with you.
Kathleen and Burt Kinyon
Round Rock, TX
Terry Siegrist from Ft. Worth, TX
We are pleased to be a part of the Professional Sales RV Family of customers. Everyone there was very helpful in helping us find the Dream Motor Home for us. We love our Georgie Boy Cruise Master, and could not be happier because we bought it through Professional Sales RV.
Terry and Dianna Siegrist
Michael Costello from Salt Lake City, UT
Ron, I wanted to say thank you for the great experience we had buying our Airstream. Still two days later, my wife & I were still remarking at how clean the RV was, and how well everything worked. My wife kept telling our friends how your guys fixed any problem and made sure everything was right. There was a broken hinge on a lid that they fixed, and it looks like new. They even found dirt on the awning, and took the time to clean it off. Your company really impressed us. Thank you.
Eunice Williams from Dallas, TX
Dear Friends at Professional Sales RV,
Thanks for all your special care from Ron (salesman) to the family. I love the RV I purchased and as I've said before, it is perfect for my three little Maltese dogs and me.
It could not have been a more pleasant experience and you all have my "Heartfelt Thanks"!
Hope to see you soon - bought the TVs today!
P.S. Dawn - the cakes were delicious!!!!
Chris Helmke from Port Allen, LA
Neal, Penn, Dawn, Arnie, Joyce and Staff,
Just wanted to say how much we appreciate everything you did to get us back on our feet. You all have warmed our hearts and helped us get through this horrifying experience. I don't know if Katrina or dealing with FEMA and the insurance companies was worse. It is a very slow process but it seems the time is flying by because of knowing such special friends like you.
Thanks for everything.
Chris, Kerri and Cody Helmke
John Clapper from Saginaw, TX
Good service is hard to find!
I recently dropped my 2004 Dutch Star motor home off for an extended warranty claim and was "blown away" at the exemplary work performed.
The motor home had developed cracks along the edge of the shower pan requiring replacing the existing shower enclosure. To remove it, the bathroom vanity and windshield were removed to get the old shower enclosure out and the new one in. When Doug, the head service tech performed a completion of work walk through with me, he exlained to me what he had done. I learned he had corrected damage done to the shower door by the first owners, had installed water shut off valves inside the vanity to protect from possible future water leaks, installed additional support under the shower base and fonally, noticed that one of the ceramic tiles that extended under the shower base was cracked and took it upon himself to replace it. So in addition to the spectacular work done on the on the shower enclosure replacement, the additional tasks Doug performed may not have been provided by other service agencies.
This is "above and beyond" the call of duty. Everyone in the Service Department from Steve, DeWayne, Memo, Doug and the entire staff of techs can be very proud of the work they do and did for me.
This is yet another reason to purchase from this fine company - service after the sale is not always the pleasant experience we would like it to be. I really appreciate this service department.
Jack Patterson from Ft. Worth, TX
We are on the road again, currently in Ohio watching the leaves turn into beautiful colors of yellow, orange, amber and red.
I wanted to take this time to thank you and the entire team at Professional Sales RV for making all of our travel experiences better than we could have hoped.
You know our history with other RV dealers and how disappointed we have been.
The Dutch Star is like driving a 37' sports car with the power to climb the mountains of Colorado with ease. The handling with the "Comfort Drive", power and style is beyond any of the "me too" units we have owned in the past.
Your sales department and the personal service we receive from DeWayne and Steve is above and beyond.
Thanks again for the great sales and service experience you have given us.
James Spivey from Denison, TX
Our spring break last week was really good. Getting the motor home and staying at Grapevine lake was very nice. Everything was restful and easy to setup and get going. We will not have any trouble going â€œfull timeâ€ in June after we retire. Thanks for making the process as easy as it was. Your dealership and people are very helpful and the no pressure concept is a welcome relief to the methods used by other places we shopped. We shopped and compared nationwide for similar homes and your price and options were the best. And it seemed that your selection was only the better quality brands and units which still had a lot of life left to them. I will continue to refer my friends who are looking to browse your website first.
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