Chris Helmke from Port Allen, LA
Neal, Penn, Dawn, Arnie, Joyce and Staff,
Just wanted to say how much we appreciate everything you did to get us back on our feet. You all have warmed our hearts and helped us get through this horrifying experience. I don't know if Katrina or dealing with FEMA and the insurance companies was worse. It is a very slow process but it seems the time is flying by because of knowing such special friends like you.
Thanks for everything.
Chris, Kerri and Cody Helmke
J. Hale from Texas
Having been a customer of Professional RV for the past 5 years they have always exceeded my expectations. I have worked with many RV dealers over the years but no one has ever come close to Professional RV in Colleyville, TX. Expertise, courtesy,timeliness and promises that mean something define Professional. Not only did I get a great deal on a Newmar product but I have made lifetime friends. Call me anytime for a reference. John Hale 972-241-1820
James Spivey from Denison, TX
Our spring break last week was really good. Getting the motor home and staying at Grapevine lake was very nice. Everything was restful and easy to setup and get going. We will not have any trouble going â€œfull timeâ€ in June after we retire. Thanks for making the process as easy as it was. Your dealership and people are very helpful and the no pressure concept is a welcome relief to the methods used by other places we shopped. We shopped and compared nationwide for similar homes and your price and options were the best. And it seemed that your selection was only the better quality brands and units which still had a lot of life left to them. I will continue to refer my friends who are looking to browse your website first.
Roma and Berney Bowman from Watauga, TX
About ten years ago my husband and I bought our first motorhome from Professional Sales RV. We have been a camping family for at least 45 years. Our first motorhome was a Gulf Stream Sport which we enjoyed for a little over a year at which time we went to the RV show. We went to the Professional Sales display as we had all repair and maintenance work done by them on our Gulf Stream. In so doing they showed us a Georgie Boy which had two slide-outs on it. We both fell in love with it and before we left the show we had traded our Gulf Stream with the help of Arnie and his family. No more RV shows were allowed for six years.
During that time we enjoyed our new home but with a knee operation and my husbands weight problem we decided to look for an island bed as I could no longer make the bed. We went back to Professional Sales and Arnie and his family helped us in to a Newmar Bay Star. If you want to be treated like family this is the place to do business. Purchasing and maintenance and repairs, this is the place to go.
Roma and Berney
John Clapper from Saginaw, TX
Good service is hard to find!
I recently dropped my 2004 Dutch Star motor home off for an extended warranty claim and was "blown away" at the exemplary work performed.
The motor home had developed cracks along the edge of the shower pan requiring replacing the existing shower enclosure. To remove it, the bathroom vanity and windshield were removed to get the old shower enclosure out and the new one in. When Doug, the head service tech performed a completion of work walk through with me, he exlained to me what he had done. I learned he had corrected damage done to the shower door by the first owners, had installed water shut off valves inside the vanity to protect from possible future water leaks, installed additional support under the shower base and fonally, noticed that one of the ceramic tiles that extended under the shower base was cracked and took it upon himself to replace it. So in addition to the spectacular work done on the on the shower enclosure replacement, the additional tasks Doug performed may not have been provided by other service agencies.
This is "above and beyond" the call of duty. Everyone in the Service Department from Steve, DeWayne, Memo, Doug and the entire staff of techs can be very proud of the work they do and did for me.
This is yet another reason to purchase from this fine company - service after the sale is not always the pleasant experience we would like it to be. I really appreciate this service department.
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